Vienna House Diplomat Prague

Vienna House Diplomat Prague

Evropská 15 
160 41 Prague 6
CZECH REPUBLIC

Tel: +420 296 559 111 
Fax: +420 296 559 114 
E-mail: [email protected]
Registred: Municipal court Praha, part B XXXVI, FN 87
IN 00253154
VAT Nr. CZ00253154 

1. The accommodated guest shall have the right to file a motion for out-of-court settlement of dispute with the designated entity in charge of out-of-court consumer dispute settlements, which is:

The Czech Trade Inspection Authority (CTIA)

Central Inspectorate - ADR Department

Štěpánská 15

120 00 Praha 2

E-mail: [email protected]

Web: adr.coi.cz

The Czech Trade Inspection Authority is a supervisory body monitoring consumer protection, acting in pursuance of Act No. 64/1986 Coll., The Czech Trade Inspection Authority Act as amended, and additional legal regulations. The Czech Trade Inspection Authority´s website is www.coi.cz.

2. In conformity with the provision § 1837 item j) of the Act No. 89/2012 Coll., Civil Code, no right of withdrawal from the accommodation contract shall arise for the accommodated person as being a consumer as long as the accommodation facility provides the contractual performances within the designated deadlines 

The content and the structure of this website are copyrighted. The reproduction of information, especially the usage of content or graphical materials, requires the approval of Vienna International Hotelmanagement AG.